Video Training Series: Your Desk Phone


In this 11 minute training video, you will
learn how to use your desk phone.

 


 
If you would prefer to watch a shorter video on a specific
desk phone task, select from a list of possible questions below
or
type in your question in the search box.

 


 

 

 
Questions

(Click on any question to watch a brief video)

 CALLERS LIST BUTTON
 
 
 
 
 
 
 
 
 
 CONFERENCE CALLS
 
 
 DO NOT DISTURB (DND) BUTTON
 
 
 
 
 
 
Why isn't my phone ringing?
                            Either your DND button is on
                        OR Your ringer is turned off
 
 
 EXTENSIONS
 
 
 
 
 GENERAL INFORMATION
 
 
 
 
 
 HANGING UP
 
 
 
 ON HOLD BUTTON
 
 
 MAKING CALLS
 
 
  
 
 MUTE BUTTON
 
 
 
 REDIAL (R)
 
 
 
 
 
 
 
 
 
 
 SPEAKER PHONE
 
 
 TRANSFERRING CALLS
 
 
 VOICE MAIL (VM)
 
 
 
 
 
 
 
 
Why is the red light on my phone flashing?
                            Either you have a voice mail
                         OR Your ringer is turned off
 
 
 
 VOLUME BUTTONS